FAQ
Straight answers before you commit.
The questions Metro Vancouver homeowners ask us most — about pricing, timelines, strata rules and what happens when we find a surprise under the old floor.
How much does new flooring cost in Metro Vancouver?
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Most residential projects land between $4.25 and $14 per square foot installed, depending on material and subfloor condition. Laminate and vinyl sit at the lower end; hardwood and large-format tile at the upper. Your written estimate includes removal, disposal, underlay, trim and labour, so there is nothing added later.
Is the estimate really free?
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Yes. We come to your home or unit anywhere in Vancouver, Burnaby, Richmond, Surrey, Coquitlam or North Vancouver, measure properly, inspect the subfloor, and email a fixed written quote within 24 hours. There is no fee and no obligation.
How long will my installation take?
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A typical two-bedroom condo takes two days. A full 1,500–2,000 sq ft house is usually three to five days, including removal and subfloor prep. Tile and site-finished hardwood take longer because of cure times, and we give you a day-by-day schedule before we start.
Do I need to move out during the work?
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Almost never. We work room by room, use dust containment and floor protection, and clean the site each evening. For whole-home sanding or site-applied finishes, we may recommend two nights away purely for comfort — we'll tell you upfront.
Can you work with my strata's requirements?
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Regularly. We supply acoustic underlay with certified IIC/STC ratings, provide product documentation for council approval, carry the liability insurance limits most stratas require, and schedule within building move-in hours.
What happens if you find damage under the old floor?
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We stop, photograph it, and send you a priced repair option before doing anything. Rotten subfloor, past leaks and uneven concrete are common in older Lower Mainland homes — you'll always approve the cost before we proceed.
Are you licensed and insured?
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Yes — fully licensed in British Columbia, WorkSafeBC covered, and carrying $5 million in general liability insurance. Certificates are available on request before work begins.
What warranty do you provide?
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A written workmanship warranty, plus the manufacturer's warranty on the material itself (typically 15–30 years for residential wear). If something goes wrong, one phone call starts the fix.
Do you supply the flooring, or can I buy my own?
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Both work. We buy direct from Canadian and European mills and pass trade pricing on, which usually beats retail. If you've already purchased material, we'll happily install it — labour-only quotes are available.
Do you handle commercial and builder projects?
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Yes. We complete office tenant improvements, retail spaces and multi-unit builder packages, including overnight and weekend shifts to avoid disrupting operations.
Still have a question?
Ask us directly — we answer estimate requests and questions within one business day, usually much sooner.
